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FAST FACTS FOR FAST TIMES



OUR HEALTHCARE BACKROUND / SPEECHES & WORKSHOPS /
HOW YOU CAN USE US /
CLIENTS

SPECIAL : HEALTHCARE PROGRAMS TO Liven and
Lighten Up Your Team Education

BACKROUND
:

Dr. Bob Basso has consulted with, spoken to or conducted skills
Training for over 250 hospital staffs, healthcare administrators, M.D.
and R.N. conventions for 23 years.

" In the most overstressed times in healthcare, Dr. Bob gives the
frontline what they are desparately in need of : HOPE, LAUGHTER
and IMMEDIATE SKILLS to win... our staff loved the experience."
- Don Griffin, CEO
Regional Medical Center, Hudson, FLA.

SPEECHES & WORKSHOPS :


MANAGEMENT SKILLS
Upbeat, lively audience participation with specific, immediate, practical skills

TEAMBUILDING :


BUILDING A WINNING HEALTHCARE TEAM IN TOUGH TIMES -
MAXIMIZING COOPERATION


* How to motivate an overburdened staff
* Opening up communications on all levels
* Sending the frontline the I Care - You Matter message


LEADERSHIP :


REBOOT YOUR BRAIN FOR THE 21st CENTURY :
LEARN TO MANAGE AND CHAMPION CHANGE


* How to take charge of new directions
* Team Practice - How It Must Work
*
Motivating the New Breed Worker
*
What do you do when you can't give them more money
and more help


COMMUNICATIONS :


THE COMMUNICATIONS OF RESPECT : THE LIGHT
THAT NEVER FAILS TO BUILD A STRONG HEALTHCARE TEAM


* Speaking "Action Now" language
* "Talking Up" to people
* Positive criticism
* Maintaining self - esteem while dealing with
difficult people

GENERAL :


LIGHTEN UP AND WIN : BEATING THE HEALTHCARE
CRISIS


* Maintaining balance through a light- hearted perspective
* Making conflict a win-win game
* The therapeutic use of humor in the healthcare setting

STRESS MANAGEMENT :


STRESS MANAGEMENT CAN BE A LAUGHING MATTER

* Stop taking yourself so seriously
* Positive response to negative situations
* Healthy humor skills that heal

TEAMBUILDING :


A SALUTE TO OUR MEDICAL STAFF :
TEAM APPRECIATION DAY - WE ARE A WINNING TEAM !


* Individual and department recognition
* Demonstrate the power of cooperation
* Information update : Where we are going
* Get different departments talking to one -
another; creating group solutions

OTHER TOPICS AVAILABLE :

* LEADING YOUR TEAM IN THE DO - MORE - WITH -
LESS 21st CENTURY ECONOMY

* MOTIVATING YOUR TEAM IN UNCERTAIN TIMES
* NURSES, APPRECIATION DAY PEP RALLY


CLIENTS :

UCLA Medical Center
Kaiser Permanente
Pacific Care ( HMO )
California Nurses Assoc.
Rogue Valley ( Oregon )
Summit Healthcare
American Heart Assoc.
Huntington Memorial
Alta Therapy
NAHAM ( Access Mgmt )
Sutter Health Systems
Bellflower Medical
Am. Psychiatric Assoc.
Cedars Sinai Medical Center
National Medical Enterprises
Health Net ( HMO )
FHP ( HMO )
Colorado Nurses Association
Physicians & Surgeons ( San Diego )
Columbia Health Systems
Arizona Nursing Home Assoc.
Texas Critical Care Nurses
Washington Pharmaceutical Assoc.
Queens Medical Center ( Hawaii )
Southside Hospital ( Indiana )
Society For Medical Social Work
Hospital Health Plan ( Reno )

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